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◆ Sample data. Illustrative prototype for the PILH board. Nothing here is live.

Partners in Literacy Haiti · Mission Control

One console, one operator, every function of the organization. EIN 87-0904773.

Systems operational

Staff

The team, from Indianapolis to Duplan

Every person with their documents metric, quarterly goals, impact to the organization, and definition of success, all laddering to the North Star. The in country lead is the strategic plan's one open role. Sample people until real profiles arrive.

+ Add person
Fatima-Iram Din

Fatima-Iram Din

Executive director

Indianapolis, USA

4 yrs 9 mo of service

Nonprofit leader with over a decade of community driven work. Runs the organization day to day and is the bridge between the board, donors, and the Haiti team.

Emaildirector@haiti-literacy.orgPhone(317) 555-0101SinceJan 2022Reports toBoard of directors
Whole orgevery pillar, donor, and school connects through this desk

Required documents · 5 of 5 filed

✓Employment agreementHRL-006 · signed Sep 2026 · sealed in DMS · reviewed annually · HR & Legal folder
✓ConfidentialityHRL-003 · signed Sep 2026 · sealed in DMS · survives service · HR & Legal folder
✓Code of conductHRL-004 · signed Sep 2026 · sealed in DMS · reaffirmed annually · HR & Legal folder
✓Child safeguarding trainingHRL-007 · signed Sep 2026 · sealed in DMS · annual refresh · HR & Legal folder
✓Background checkHRL-005 · signed Sep 2026 · sealed in DMS · renews every 3 yrs · HR & Legal folder
›FY2027 goals, quarter by quarter · definition of success
Q1Plan cascaded: every pillar owner has a worksheeton track
Q2FY2026 annual report published from this consoleupcoming
Q3Monthly rhythm with every pillar owner runningupcoming
Q4FY2028 budget proposal to the Treasurerupcoming

Success means: The plan runs day to day without heroics, and the board hears about problems from the system before anyone has to ask.

IC

In country lead, Haiti

To be named

Open role

Proposed in the strategic plan: one senior voice who owns PILH's presence in Haiti and sits close to the board. Candidate search opens with phase one.

Emailhaiti-lead@haiti-literacy.orgPhone—SinceRecruitingReports toExecutive director
3 departmentsof Haiti under one accountable lead, once named

Required documents · 0 of 5 filed

✕Employment agreementHRL-006 · not yet signed · reviewed annually · HR & Legal folder
✕ConfidentialityHRL-003 · not yet signed · survives service · HR & Legal folder
✕Code of conductHRL-004 · not yet signed · reaffirmed annually · HR & Legal folder
✕Child safeguarding trainingHRL-007 · not yet signed · annual refresh · HR & Legal folder
✕Background checkHRL-005 · not yet signed · renews every 3 yrs · HR & Legal folder
›FY2027 goals, quarter by quarter · definition of success
Q1Role filled; first 90 days: visit every library and gated schoolupcoming

Success means: One senior voice owning PILH's presence in Haiti, so nothing on the ground waits on Indianapolis.

BM

Backend manager

Remote, USA

3 yrs 5 mo of service

The single operator this console is built for. Runs the service desk, donor follow up, and the daily digest.

Emailadministrator@haiti-literacy.orgPhone(317) 555-0108SinceMay 2023Reports toExecutive director
41m medianfirst response; every donor and educator feels heard the same day

Required documents · 5 of 5 filed

✓Contractor agreementHRL-006 · signed Sep 2026 · sealed in DMS · reviewed annually · HR & Legal folder
✓ConfidentialityHRL-003 · signed Sep 2026 · sealed in DMS · survives service · HR & Legal folder
✓Code of conductHRL-004 · signed Sep 2026 · sealed in DMS · reaffirmed annually · HR & Legal folder
✓Data stewardship trainingHRL-008 · signed Sep 2026 · sealed in DMS · annual refresh · HR & Legal folder
✓Background checkHRL-005 · signed Sep 2026 · sealed in DMS · renews every 3 yrs · HR & Legal folder
›FY2027 goals, quarter by quarter · definition of success
Q1P1 response under 2 hours, every ticketon track
Q2Stewardship list cleared daily, zero backlog weekson track
Q3Every gift trace published within 30 daysupcoming
Q4Year-end gift surge handled without added staffupcoming

Success means: Nothing falls through: every request answered on its clock, every donor thanked, every trace complete.

PC

Program coordinator, Haiti

Cap-Haïtien, Haiti

3 yrs 1 mo of service

Coordinates the Partner Schools gates on the ground: site visits, deliveries, and quarterly reports from schools.

Emailprograms@haiti-literacy.orgPhone+509 55 55 0114SinceSep 2023Reports toIn country lead (once named)
8 schoolsactive or in the gates, every one visited in person

Required documents · 4 of 5 filed

✓Contractor agreementHRL-006 · signed Sep 2026 · sealed in DMS · reviewed annually · HR & Legal folder
✓ConfidentialityHRL-003 · signed Sep 2026 · sealed in DMS · survives service · HR & Legal folder
✓Code of conductHRL-004 · signed Sep 2026 · sealed in DMS · reaffirmed annually · HR & Legal folder
●Child safeguarding trainingHRL-007 · in the DMS pipeline · annual refresh · HR & Legal folder
✓Background checkHRL-005 · signed Sep 2026 · sealed in DMS · renews every 3 yrs · HR & Legal folder
›FY2027 goals, quarter by quarter · definition of success
Q1Every gated school visited; G2 calls inside 10 dayson track
Q2Quarterly reports in from 100% of active schoolsupcoming
Q3Two new communes scouted for the 2028 intakeupcoming
Q4Field playbook documented in the vaultupcoming

Success means: Gates that move on their clocks and school reports that arrive without chasing.

LD

Librarian, Duplan

Duplan, Ouest

4 yrs 11 mo of service

Runs the Duplan children's library: reading circles, lending, and the Saturday sessions 420 students attend.

Emailduplan@haiti-literacy.orgPhone+509 55 55 0121SinceNov 2021Reports toProgram coordinator
420 studentsevery Saturday; the single largest reading room in the network

Required documents · 4 of 5 filed

✓Contractor agreementHRL-006 · signed Sep 2026 · sealed in DMS · reviewed annually · HR & Legal folder
✓ConfidentialityHRL-003 · signed Sep 2026 · sealed in DMS · survives service · HR & Legal folder
✓Code of conductHRL-004 · signed Sep 2026 · sealed in DMS · reaffirmed annually · HR & Legal folder
✓Child safeguarding trainingHRL-007 · signed Sep 2026 · sealed in DMS · annual refresh · HR & Legal folder
✕First aidHRL-009 · not yet signed · expires ~2 yrs · HR & Legal folder
›FY2027 goals, quarter by quarter · definition of success
Q1Saturday circles at 420+ students, every weekon track
Q2Lending program past 800 books in rotationupcoming
Q3Two reading leads from neighboring communes trainedupcoming
Q4Year-end reading festival hostedupcoming

Success means: Children who come back: regular readers counted toward the North Star, week after week.

LC

Librarian, La Chapelle

La Chapelle, Artibonite

4 yrs 4 mo of service

Runs the La Chapelle community library and trains reading leads from neighboring communes.

Emaillachapelle@haiti-literacy.orgPhone+509 55 55 0129SinceJun 2022Reports toProgram coordinator
380 studentsplus the reading leads trained for neighboring communes

Required documents · 5 of 5 filed

✓Contractor agreementHRL-006 · signed Sep 2026 · sealed in DMS · reviewed annually · HR & Legal folder
✓ConfidentialityHRL-003 · signed Sep 2026 · sealed in DMS · survives service · HR & Legal folder
✓Code of conductHRL-004 · signed Sep 2026 · sealed in DMS · reaffirmed annually · HR & Legal folder
✓Child safeguarding trainingHRL-007 · signed Sep 2026 · sealed in DMS · annual refresh · HR & Legal folder
✓Background checkHRL-005 · signed Sep 2026 · sealed in DMS · renews every 3 yrs · HR & Legal folder
›FY2027 goals, quarter by quarter · definition of success
Q1Reading circles steady at 380 studentson track
Q2Two neighboring reading leads trainedupcoming
Q3Library budget on plan through Q3upcoming
Q4Community reading time twice monthly, documentedupcoming

Success means: A library the commune treats as its own, with trained leads multiplying beyond its walls.

LL

Logistics lead, Haiti

Cap-Haïtien, Haiti

2 yrs 6 mo of service

Moves books from the Miami container to every commune: customs, trucking, and delivery confirmations.

Emaillogistics@haiti-literacy.orgPhone+509 55 55 0135SinceApr 2024Reports toProgram coordinator
3,000+ booksmoved from Miami to children's hands without losing one

Required documents · 4 of 5 filed

✓Contractor agreementHRL-006 · signed Sep 2026 · sealed in DMS · reviewed annually · HR & Legal folder
✓ConfidentialityHRL-003 · signed Sep 2026 · sealed in DMS · survives service · HR & Legal folder
✓Code of conductHRL-004 · signed Sep 2026 · sealed in DMS · reaffirmed annually · HR & Legal folder
●Data stewardship trainingHRL-008 · in the DMS pipeline · annual refresh · HR & Legal folder
✓Background checkHRL-005 · signed Sep 2026 · sealed in DMS · renews every 3 yrs · HR & Legal folder
›FY2027 goals, quarter by quarter · definition of success
Q1Cost per delivered book held under baselineon track
Q2Delivery confirmations signed within 7 days, 100%upcoming
Q3In-country printing share increasedupcoming
Q4December shipment landed before the holidaysupcoming

Success means: Books that arrive, on budget, with a signed trail from the container to the shelf.